Hims
Reviews and Complaints
Milwaukee, Wisconsin
I never electronically signed for any money to be taken off My Card they removed $175 off last month and they said they’d take me off the billing list and they would not take anything off before refu
The reviewer tried to contact the company before posting this review.
In May, they took $175 off my account, and I did not authorize it or sign for it in any form or fashion. They returned that money and told me that I would no longer be on the hymns list and that they would remove me, but here I sit in June, where they just took another $75 off my account for thieves.
They’re stealing. No, do not deal with Hims.
- There are no pros
- Customer service is very hard to reach
- Said they took my money with our permission
- I need my money 264
Preferred solution: Full refund
User's recommendation: My recommendation, the future customers is do not deal with him. They are thieves.
Stroudsburg, Pennsylvania
Pause order
The reviewer tried to contact the company before posting this review.
i just want it to STOP for now
i said it last month
STOP pause i dont want to write no more either. Please just stop for now please please
Brandon, Florida
Been charged $149 but never ordered anything
The reviewer tried to contact the company before posting this review.
I noticed that I have been charged $149 but I dont recall ordering anything! I certainly havent received anything!
Im would just like to have a refund of my money! Thank you very much!
Preferred solution: Full refund
Fair Oaks, California
45 mins on hold
The reviewer tried to contact the company before posting this review.
Like most automated systems, they all suck. The system can't figure out what you want and they route your call wrong.
Malden, Massachusetts
Pedido y medicamentos
Al principio de la suscripción se dijo que no iban hacer ningún cobro hasta después que envíen la siguiente medicamentos. Y fue lo primero que hicieron sacar el mi cuenta el dinero del primer envío.
Y el medicamentos no tiene los efectos que promueven. Le he solicitado el reembolso y no quieren hacerlo.
User's recommendation: Por favor asegurarse mejor de la información antes de perder su dinero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseville, California
Resolved: Cancel order and refund my money
The reviewer tried to contact the company before posting this review.
- - $480 was taken from my Direct Express card yesterday.
- - I want a full refund to my card because I received nothing.
- - I will report this to the BBB.
Company fixed the issue and I have been provided with full refund. Stay Calm Call Customers Service.
Yesterday your company took $480 off my Direct Express card and I want all my money back on my card. I never received anything from your company, so I'll be calling the BBB to report this theft of my rent and bill money. Please put my money back on my card now.
- Neva nreded dont use dont need the crap
- Thieves who steal ya money seriously
Preferred solution: Full refund
User's recommendation: Keep Ya Debit Card They Take Ya Money Without Permission.
San Jose, California
Need to talk to a representative
The reviewer tried to contact the company before posting this review.
Nothing happened. No one answered my call. It's been like that for the last 3 times I've called, and I would like to cancel my order.
- There are no pros
Preferred solution: Full refund
Yakima, Washington
Confusion on pricing
The reviewer tried to contact the company before posting this review.
- - I was charged $290 instead of $29 per month for 10 months.
- - The overcharge was refunded.
- - I will reorder next month due to money constraints.
I thought I was being charged $29 a month for the next 10 months; instead, I was charged $290, but you guys returned it to me, and I appreciate that. I will re-order next month as I didn't have enough money this month. Thank you for understanding.
Preferred solution: Full refund
Miami, Florida
I'm just trying to call to give a new credit card
Just trying to give a new credit card. So you don't run the old one anymore? Just trying to give a new credit card
User's recommendation: Just calling to give a new credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Punta Gorda, Florida
Login unable
The reviewer tried to contact the company before posting this review.
4th time I tried to fix this. My phone number is associated with another account. It says that when I try to pay, and then I'm one.
Preferred solution: Login
Buffalo, New York
Want to cancel my prescription
The reviewer tried to contact the company before posting this review.
Nothing, just trying to cancel my prescription. Why does it have to be so hard? Can't I just talk to a human to resolve this matter?
Preferred solution: Prescription canceled
Tucson, Arizona
Went to the hospital
- - Paid $700 for a $2700 hospital bill and ambulance ride.
- - I canceled my subscription and autoship, and in March I received a text that it shipped.
I paid $700 for a $2700 hospital bill & ambulance ride!!! This was in October.
I canceled my subscription and autoship. Today in March (5months later), I get a text saying not to worry my subscription has shipped!!!
Indianapolis, Indiana
***
The reviewer tried to contact the company before posting this review.
. You never told me weather you changed me or not !!!
Customers want the Truth...pirod ... How much is this costing me
User's recommendation: Be more upfront with your customers, honest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou forced the “add on” shompoo on me.
The reviewer tried to contact the company before posting this review.
- - I did not order the shampoo and did not want it on the form.
- - The response said refunds or returns are not available.
I did not order the shampoo. I did not want it on the page where I filled out my information.
It was misleading like I would be able to drop it. I did not want it. You forced it on me. That is unethical that is wrong.
That is a rip off and then when I called to get the issue resolved, I get AI intelligence telling me oh so sorry but we dont do refunds or returns.
Will boo-hoo on you. I will never do business with you again
User's recommendation: Do not do business with this company they refuse to do refunds and returns. It is a rip off.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy are you guys keep on taking my money is beyond me. I did not authorize. I canceled I do not want this ever again get my name audio system. OK
The reviewer tried to contact the company before posting this review.
You took out $126 out of my account. I never authorized anything I cancel my subscription why does this keep happening to me I am not working I need my money
User's recommendation: Never Stupid I’m gonna do this with my *** money
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