Hims
Hims Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hims has a 2.0 star rating from 71 customer reviews, 23% would likely recommend. Most reviews reflect dissatisfaction; rating distribution skewed unfavorable and many ask for refunds.
Key Takeaways for Future Customers
- Read Hims reviews for experiences with subscription pricing and auto-ship charges.
- Expect challenges reaching live customer service for billing or refunds.
- Monitor cards closely and confirm cancellation to avoid unauthorized payments.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and non authorized payments.
- Frequent refund, cancellation, and subscription issues; hard to contact a representative.
- Delivery, login, and prescription reliability problems reported.
Positive Feedback
Some customers found the service easy to get and a few praised prompt refunds and helpful agents when reached.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hims has a 2.0 star rating from 71 customer reviews, 23% would likely recommend. Most reviews reflect dissatisfaction; rating distribution skewed unfavorable and many ask for refunds.
Key Takeaways for Future Customers
- Read Hims reviews for experiences with subscription pricing and auto-ship charges.
- Expect challenges reaching live customer service for billing or refunds.
- Monitor cards closely and confirm cancellation to avoid unauthorized payments.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and non authorized payments.
- Frequent refund, cancellation, and subscription issues; hard to contact a representative.
- Delivery, login, and prescription reliability problems reported.
Positive Feedback
Some customers found the service easy to get and a few praised prompt refunds and helpful agents when reached.
Media from reviews
Turn one complaint into a collective action
Milwaukee, Wisconsin
I never electronically signed for any money to be taken off My Card they removed $175 off last month and they said they’d take me off the billing list and they would not take anything off before refu
In May, they took $175 off my account, and I did not authorize it or sign for it in any form or fashion. They returned that money and told me that I would no longer be on the hymns list and that they would remove me, but here I sit in June, where they just took another $75 off my account for thieves.
They’re stealing. No, do not deal with Hims.
- There are no pros
- Said they took my money with our permission
- Customer service is very hard to reach
- I need my money 264
Preferred solution: Full refund
User's recommendation: My recommendation, the future customers is do not deal with him. They are thieves.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
I’m a senior citizen $39.00 may not...
I'm a senior citizen. $39.00 may not mean a lot to y'all, but it's everything to us.
We were never told about this fee.
What can we do to get our hard-earned money back? Please get it back to us.
Preferred solution: Full refund
User's recommendation: Tell the WHOLE truth a bout you r hidden cost
Fair Oaks, California
45 mins on hold
Like most automated systems, they all suck. The system can't figure out what you want and they route your call wrong.
Malden, Massachusetts
Pedido y medicamentos
Al principio de la suscripción se dijo que no iban hacer ningún cobro hasta después que envíen la siguiente medicamentos. Y fue lo primero que hicieron sacar el mi cuenta el dinero del primer envío.
Y el medicamentos no tiene los efectos que promueven. Le he solicitado el reembolso y no quieren hacerlo.
User's recommendation: Por favor asegurarse mejor de la información antes de perder su dinero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseville, California
Resolved: Cancel order and refund my money
- $480 was taken from my Direct Express card yesterday.
- I want a full refund to my card because I received nothing.
- I will report this to the BBB.
Company fixed the issue and I have been provided with full refund. Stay Calm Call Customers Service.
Yesterday your company took $480 off my Direct Express card and I want all my money back on my card. I never received anything from your company, so I'll be calling the BBB to report this theft of my rent and bill money. Please put my money back on my card now.
- Neva nreded dont use dont need the crap
- Thieves who steal ya money seriously
Preferred solution: Full refund
User's recommendation: Keep Ya Debit Card They Take Ya Money Without Permission.
San Jose, California
Need to talk to a representative
Nothing happened. No one answered my call. It's been like that for the last 3 times I've called, and I would like to cancel my order.
- There are no pros
Preferred solution: Full refund
Yakima, Washington
Confusion on pricing
- I was charged $290 instead of $29 per month for 10 months.
- The overcharge was refunded.
- I will reorder next month due to money constraints.
I thought I was being charged $29 a month for the next 10 months; instead, I was charged $290, but you guys returned it to me, and I appreciate that. I will re-order next month as I didn't have enough money this month. Thank you for understanding.
Preferred solution: Full refund
Miami, Florida
I'm just trying to call to give a new credit card
Just trying to give a new credit card. So you don't run the old one anymore? Just trying to give a new credit card
User's recommendation: Just calling to give a new credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Punta Gorda, Florida
Login unable
4th time I tried to fix this. My phone number is associated with another account. It says that when I try to pay, and then I'm one.
Preferred solution: Login
Buffalo, New York
Want to cancel my prescription
Nothing, just trying to cancel my prescription. Why does it have to be so hard? Can't I just talk to a human to resolve this matter?
Preferred solution: Prescription canceled
Tucson, Arizona
Went to the hospital
- Paid $700 for a $2700 hospital bill and ambulance ride.
- I canceled my subscription and autoship, and in March I received a text that it shipped.
I paid $700 for a $2700 hospital bill & ambulance ride!!! This was in October.
I canceled my subscription and autoship. Today in March (5months later), I get a text saying not to worry my subscription has shipped!!!
Indianapolis, Indiana
***
. You never told me weather you changed me or not !!!
Customers want the Truth...pirod ... How much is this costing me
User's recommendation: Be more upfront with your customers, honest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou forced the “add on” shompoo on me.
- I did not order the shampoo and did not want it on the form.
- The response said refunds or returns are not available.
I did not order the shampoo. I did not want it on the page where I filled out my information.
It was misleading like I would be able to drop it. I did not want it. You forced it on me. That is unethical that is wrong.
That is a rip off and then when I called to get the issue resolved, I get AI intelligence telling me oh so sorry but we dont do refunds or returns.
Will boo-hoo on you. I will never do business with you again
User's recommendation: Do not do business with this company they refuse to do refunds and returns. It is a rip off.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy are you guys keep on taking my money is beyond me. I did not authorize. I canceled I do not want this ever again get my name audio system. OK
You took out $126 out of my account. I never authorized anything I cancel my subscription why does this keep happening to me I am not working I need my money
User's recommendation: Never Stupid I’m gonna do this with my *** money
Lucasville, Ohio
No help at all
- Can't cancel subscriptions.
- User says "You people are *** as well."
Can't cancell my subscriptions
Jgzkydkiydyod8r696e868dpu97800fkgxiydiydiydoyoxouu9fu9puf9fpf0kgxiyxiyoxixidyodoyyod699696u9ffuofof9ufuocoucoucuofuoufofuppuf80f08g088g0g0gpgpgufoufoufoufoyoyxxoydoyyoddyoydixoxoyyodyoyodyoxoyuofuodyoxyoxoufufuofuofoufuofuocuocuocucouoxuoxuoxuoxuocuocupcpucoucupcoucoucupccuupcupcupc
You people are *** as well
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation given not helpful
- Returning customer cannot access existing account or create a new one.
- No instruction on how to rectify; only told to visit the website.
I explained that I was a returning customer yet could neither access my account nor open a new account. eg.
"wrong pswd ", "wrong ID," "wrong phone #"
No instruction on how to rectify other than to go to website. I did this and sadly went through the same obstructions as stated above.
Stephen MacConnell
smacc10@***.rr.com
Companies Similar to Hims
LloydsPharmacy Online Doc...
BlueChew
“Trying to make sure I just got my purse shipment. I'm just making sure I get them every month. It's...“
Scandinavian Biolabs
“I dont like the product I want to stop subscription please no other questions just stop my subscription...“
The Independent Pharmacy
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.