Hims Reviews
Hims Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hims has a 2.0 star rating based on 88 customer reviews and 21% would likely recommend. Consumers are mostly dissatisfied; many request refunds and report high price level, reliability and shipping issues.
Key Takeaways for Future Customers
- Expect frequent customer complaints in Hims reviews about billing and subscriptions.
- Watch for auto-ship and membership charges; confirm orders before completing intake.
- Be prepared to pursue refunds and contact support persistently.
Negative Feedback / Risk Areas
- Recurring unauthorized charges and confusing pricing.
- Hard to reach customer service and long hold times.
- Delays or failures in delivery and trouble canceling subscriptions.
Positive Feedback
Some issues were resolved after persistence and a few customers reported products that worked for them.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hims has a 2.0 star rating based on 88 customer reviews and 21% would likely recommend. Consumers are mostly dissatisfied; many request refunds and report high price level, reliability and shipping issues.
Key Takeaways for Future Customers
- Expect frequent customer complaints in Hims reviews about billing and subscriptions.
- Watch for auto-ship and membership charges; confirm orders before completing intake.
- Be prepared to pursue refunds and contact support persistently.
Negative Feedback / Risk Areas
- Recurring unauthorized charges and confusing pricing.
- Hard to reach customer service and long hold times.
- Delays or failures in delivery and trouble canceling subscriptions.
Positive Feedback
Some issues were resolved after persistence and a few customers reported products that worked for them.
Media from reviews
Killeen, Texas
Refund
The reviewer tried to contact the company before posting this review.
No help rip me off and want help me out to get my money back not right and it very stress full just need help
Preferred solution: Full refund
Beaumont, Texas
Clam my withdrawal i won on this game, and nothing is in my account yet
I would like to receive my withdrawal to my cash tag account on cash app. I love playing games, I hope i receive my cash out soon. Thank you..
User's recommendation: Yes
Subscription
The reviewer tried to contact the company before posting this review.
Tried canceling my subscription only keep getting error message but all other links like add to subscription payment, change delivery date works fine. Downloaded the app same problem. I canceled this order 3 months ago but a delivery showed up yesterday and in my online account the subscription is still active!
- Easy to set up subscription
- Impossible to cancel subscriptions
Preferred solution: Cancel ALL subscriptions immediately!
User's recommendation: Do not subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Deceptive Subscription Billing
The reviewer tried to contact the company before posting this review.
- - Alleges ROSCA-violating auto-subscription after medical intake.
- - Requests refund; ad appeared without consent and notes hardship.
I see the FTC is already suing them for violating the Restore Online Shoppers Confidence Act (ROSCA) by automatically enrolling customers in recurring subscription plans as soon as they filled out medical intake forms before they even consulted with a healthcare provider. I am requesting a refund of a subscription fee I did not agree to.
Their ad popped up, I explored it, and I didn't want it. My doctor told me it's incredibly immoral of hers to say someone of my height and weight should even be using a product to lose weight. I never should have been 'approved' for membership in the first place. I'm on Medicaid and $40 is a lot of money to me.
I am not asking; I'm begging that the Hims/Hers company please refund me. I am in poverty, can barely afford food, and you are a multi-billion dollar company.
Preferred solution: Full refund
User's recommendation: Do not give this company money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Confused
The reviewer tried to contact the company before posting this review.
- - The $49 offer led to a $149 invoice and a refund.
- - Later orders $149; dosage rose to $299.
- - Card charged with no reply; price is steep.
I originally ordered Wygovy after seeing a $49 offer. The first invoice was for $149. I questioned that and was told it included more than just the pills that I didn't need. I got a refund. Then subsequent orders were for $149. I should have complained but didn't because I was quickly losing weight. Then after several weeks the pills stopped working, so I sent a message, and the RN answered and told me that she would increase the dosage and the new price is $299. I agreed to the dosage but questioned the price. She never replied but immediately charged my credit card. I am 75 years old, retired, and on Social Security. I need the new pills, but the price is outrageous.
Please help me.
Steve Dubin
214-797-****
- Polls worked for 2 mod
- Pills stopped working this time and the price is outrageous
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Victoria, Texas
Arefund
The reviewer tried to contact the company before posting this review.
They did not gave me the phone numberi just need the number to call tomorrow morning I need my refund cause I need not order that product besides I did not receive anything so I want my money back I need my money back
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pembroke Pines, Florida
Took a few days but problem solved.
The reviewer tried to contact the company before posting this review.
- - The site uses a standardized evaluation and lacks a personalized solution.
- - Support prompts for input, then allows ordering the vitamins wanted.
The HIM's website runs you through a standardized evaluation process then seemingly loops into a standardized prodict solution rather than offering a suitable solution based on a more personalized need. After attempting several times to reach out for personalized information or input, after the pissed consumer support request I returned to the HIM's site as requested by their support department and not only did it prompt me to resubmit my input but it now allowed me to order the daily multi vitamin supplements I really wanted to order in the first place. Thank you!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
I waited on the line for 28 minutes. I haven’t recited a shipment in 2 months
- - Shipment not received for 2 months; 25-minute phone hold.
- - Bank statements not received; please reach out or send a new order.
I have not received a shipment in 2 months. I also was on the line for 25 minutes.
I was hoping there was just a delay, but it has been two months and I still have not received any. I have not received my bank statements yet this month, so I do not know if I'm being billed by your company or not.
Either way, can you either reach out to me and let me know why I'm not receiving my pills or just send me a new order? Thank you.
Preferred solution: Deliver product or service ordered
User's recommendation: Not as of now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
You stop delivering my pills
The reviewer tried to contact the company before posting this review.
I still have not received an order in 2 months.i still have not received an order in 2 months.i still have not received an order in 2 months. I still have not received an order in 2 months. I still have not received an order in 2 months.
User's recommendation: No I will not.”
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edwardsville, Illinois
Refund
The reviewer tried to contact the company before posting this review.
Nobody answered. Someone to talk to help me, and they need a better system. His communication isn't good at all.
- No pros all cons
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charging
The reviewer tried to contact the company before posting this review.
Not good at all
I never got an answer from your phone lines just a continuous hold my card was charged with out my consent and I would like a refund your product did not work for me!!! So please refund my money thanks in advance
Albany, Georgia
Resolved: I do not want the wegovy pills I want injection wegovy pills are poor in absorption
The reviewer tried to contact the company before posting this review.
Was not reaolved. Called and she said that was the doctors orders.
The doctor recommended wegovy pills and I clearly stated in questionnaire I wanted injection. My twin sister takes zepbpund 2.5 and has wonderful outcome and that is what I want
New Berlin, Wisconsin
Address and email change. And ? about shipping.
The reviewer tried to contact the company before posting this review.
- - Call disconnected; no hours of operation were provided.
- - Delivery date for the next shipment is needed; it's billed Sept 2 and moving Sept 8.
Call disconnected. Would have liked hours of operation.
I dont mind having to call back but no info was given as to specific hours of operation. My issue involves timing of my next shipment as I am moving to another state and I dont want to miss any doses. Its billed on the 2nd of September so I need to know a delivery date.
My moving date is the 8th of September.
Thank you. Sybille Fortin.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
They don’t answer emails or phone calls
I tried to order Weygovy and I filled out the form but they just kept asking
Me to refill the form which wouldnt take my phone number so I couldnt order anything. They just kept asking me to finish my form which wouldnt let me. They also charged me without taking my order
- It seemed legitimate
- No customer service at all
Preferred solution: Full refund
User's recommendation: Don’t use this company. It’s all AI and no customer service
New York, New York
Stop order
- - Prescription written and shipped two weeks later.
- - Customer was in Africa and could not review or respond.
I was sent a notification that a doctor had written a prescription and then two weeks later youre shipping the prescription. I am in Africa so I could not answer your Dr or review the information that was sent from hymns and I did not feel it was appropriate that you then ship medication to my home..
I moved 10 days before leaving to Africa. So Ive not been able to contact you due to time limitations and Internet and phone problems.
I asked that the order not be shipped and I have no idea what happened because if it was shipped, it went to an address. I no longer preside it.
Rock Hill, New York
Just let me speak to a *** human
The reviewer tried to contact the company before posting this review.
late prescription billing me and telling me fees where waived I will go to my bank and protest the charges I came to you in good faith
User's recommendation: I wont
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