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Hims

Hims
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www.hims.com
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Aby Kol
map-marker Rock Hill, New York

Just let me speak to a *** human

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Contacted the company first

The reviewer tried to contact the company before posting this review.

late prescription billing me and telling me fees where waived I will go to my bank and protest the charges I came to you in good faith

User's recommendation: I wont

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Anonymous
map-marker Cape Town, Western Cape

Stop order

Not open trying again later. I did not reply to email 2 weeks ago and do not believe they should just ship order.

I also ask 2 months ago or so to be contacted for Wegovy oral option.

Never contacted. If I do not answer on what provider ordered why would it be mailed.

User's recommendation: Don’t ship till confirmed

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Genia Igq
map-marker New York, New York

Question about order and price of order

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Contacted the company first

The reviewer tried to contact the company before posting this review.

When I ordered products it was $33 plus I added $49 worth of additional products

Was billed rt away for the $49

I than was billed for $195 for a spray

Didnt say if its for a month or 4 months

I want to know what its for

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Anonymous
map-marker Cuba, Missouri

Refund

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I found the same pill for way cheaper and I wanted to cancel it before it shipped. When I called 3 times I got a recording saying there was no available agents or something like thatun

User's recommendation: Unless you just like spending money don't use this consumer.

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Nicholas B Ply
map-marker Francesville, Indiana

Delivery was not received

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Contacted the company first

The reviewer tried to contact the company before posting this review.

My delivery - days it was delivered 5 days ago and was not received and you took my money and did not delivery

Loss:
$175

Preferred solution: Deliver product or service ordered

User's recommendation: Choose another company

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Leonard T Qun
map-marker Miami, Florida

My account was doubled changed

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I have been double charged by this company and spent an hour on hold. There's no direct way of getting in touch; it's all AI generated. More human resources should return the call.

User's recommendation: Human resources

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Steve E Rgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Marcos, California

Hello , I tried contacting customer...

Contacted the company first

The reviewer tried to contact the company before posting this review.

Hello,

I tried contacting customer service twice yesterday with estimates of 11 or 12 minutes of hold time. After 40 minutes of being on hold, I gave up.

Please contact me at 619-840-**** regarding the $1,194 charge. Thank you.

Loss:
$1197
Cons:
  • Will not answer the phone

Preferred solution: Price reduction

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Anonymous
map-marker Casselberry, Florida

Information on a product

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The man was rude. Acted like I was an idiot.

He had no idea what I was talking about.

He really didnt care. He was of no help to me whatsoever so yeah, Ill never call back and never do business with you again.

User's recommendation: None will not give recommendation because how it is treated

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Marvin Zcu
map-marker Royal Oak, Michigan

Rip off complaint to my bank took money to times no product canceled this me bank is investigating

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Want my money back no product in 2 months refund what a rip off got *** good trying to *** me evrey month stop steeling my money

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Tara M Vjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Menifee, California

There is a charge on my bank account...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

There is a charge on my bank account for $175. I didn't renew my prescription. Please cancel and refund the charge.

Loss:
$175

Preferred solution: Full refund

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Caridad Rhd
map-marker Queens, New York

Unauthorized charge for 384

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The reviewer tried to contact the company before posting this review.

Updated by user Jul 28, 2026

Hims charged me for items I did not request .i placed a complaint with my credit card and they are evaluating the charge.

Original review Jul 27, 2026

I was charged for a years supply of medicine I did not authorize! Your service was of NO help. I asked the credit card company to reverse the charge and Ill see what happens .

User's recommendation: Don’t bother useless!

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Tim B Pfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yantis, Texas

You have billed my Credit Card twice...

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The reviewer tried to contact the company before posting this review.

You have billed my credit card twice and I never received any product. Please refund my money.

You billed my card on 5/28 for $149.00 and on 6/27 for $149.00. Please refund the total amount of $298.00. Please advise.

Credit card used ended in 3487. Address: ******.

Loss:
$298

Preferred solution: Full refund

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palm c Cnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm City, Florida

Order I need help with I need help with...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Order I need help with

I need help with an order I need help with an order I need help with an order

Do not order from this company

Loss:
$909
Cons:
  • Very bad company

Preferred solution: Full refund

User's recommendation: Do not deal with this company very bad customer service

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Yamir Xyn
map-marker Haslet, Texas

I never signed up for an account and want a refund of my $119!

Contacted the company first

The reviewer tried to contact the company before posting this review.

I called and spoke to a recording about a $119 refund on a product I never ordered and who was supposed to connect me with a live person and was hung up on.

User's recommendation: Don’t f—k with Hims!

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Rosemarie R Swh

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Verified Reviewer
| map-marker Arlington, Texas

I’m a senior citizen $39.00 may not...

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The reviewer tried to contact the company before posting this review.

I'm a senior citizen. $39.00 may not mean a lot to y'all, but it's everything to us.

We were never told about this fee.

What can we do to get our hard-earned money back? Please get it back to us.

Loss:
$39

Preferred solution: Full refund

User's recommendation: Tell the WHOLE truth a bout you r hidden cost

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